About The Role
A Region Analytics Associate plays a critical role in driving data-informed decisions by conducting in-depth analyses of regional operations, sales, and user growth. This position supports the development and maintenance of performance dashboards, prepares comprehensive monthly reports, and assists in presenting actionable insights. By collaborating with regional teams and cross-functional stakeholders, the associate monitors and identifies trends in supply (driver reliability) and demand (customer behavior), aiding in the development of strategies to address regional challenges. This role also provides analytical support to senior management, contributing to the continuous improvement of business performance. With a focus on skill development and business acumen, the associate ensures high-quality analysis that supports sustainable growth and operational efficiency.
What You Will Do
- Conduct data analyses on regional operations, sales, and user growth, providing actionable insights including ad-hoc requests assigned by Region Analytics Manager.
- Assist in developing and maintaining regional performance dashboards using tools such as Quick BI, Maxcompute, Metabase, and SQL.
- Prepare and assist in presenting monthly regional reports, highlighting key findings.
- Collaborate with regional function teams to support the implementation of data-driven strategies
- Monitor regional supply (merchant/driver), demand (customer trends), identifying trends and issues.
- Support initiatives to address regional supply and demand challenges, working with cross-functional teams.
- Provide analytical support to the Region Analytics Manager and Senior Manager.
- Continuously develop your analytical skills and knowledge of regional business dynamics, also keep updating business knowledge/acumen to improve quality of analysis.
What You Will Need
- Min. 3 years of experience in business analytics, data analysis, or related roles (regional or multi-market experience is a plus);
- Strong in querying data in SQL, understand basic statistics, data engineering;
- Experience conducting data analysis, generating reports, and identifying actionable insights based on business needs;
- Proficient presentation skills, with the ability to prepare reports for internal teams and management;
- Ability to work on problem-solving initiatives as part of a cross-functional team;
- Fluent in English, both written and verbal;
- Experienced using Quick BI is a plus;
- Demonstrate good attitude and collaboration skill.
About The Team
Our region team has one main goal: to strengthen our market share in the Southeast Asian market and continuously enhance our business in the region - where strategy meets local insights. Specifically, we keep a holistic perspective of Gojek regions, striving to understand the region's issues and constantly devising actionable solutions accordingly. Some of our daily tasks include monitoring regions metrics and devising initiatives to solve the issues within the Operations, Sales, and User Growth domains. We work with internal stakeholders (Product Management and cross-functional teams) and external stakeholders (users and partners).
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial (GoTo) only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
