General Manager - Yello Hotel Samarinda

Responsibilities

• Oversee all aspects of hotel operations, including financial performance, guest satisfaction, and team development.
• Lead marketing, sales, and revenue strategies to achieve business targets.
• Ensure property standards, safety, and regulatory compliance are met consistently.
• Maintain excellent guest relations, handle feedback proactively, and elevate service quality.
• Manage staff recruitment, training, and performance with a strong focus on leadership development.

Qualifications

• Minimum 5 years of experience as a General Manager, preferably within international hotel chains.
• Career background in Sales is preferred.
• Strong commercial acumen and business strategy execution skills.
• Excellent interpersonal, problem-solving, and decision-making abilities.
• Bachelor's or Master's degree graduate in Hospitality or related fields.