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Job Description

Job Description

About the job Gateway Supervisor Manado

  • Lead and supervise all Gateway administrative activities to ensure compliance with the company's Standard Operating Procedures (SOPs).
  • Manage, guide, and evaluate the performance of the Gateway Administration team.
  • Ensure all shipment, receiving, and transit records are accurately documented and updated in a timely manner.
  • Monitor inbound, outbound, and shipment status processes to ensure smooth operations.
  • Prepare daily, weekly, and monthly operational reports for management.
  • Coordinate with the Operations, Transportation, Customer Service, and branch offices to ensure seamless Gateway operations.
  • Handle administrative issues and provide effective solutions to improve operational efficiency.
  • Ensure all operational documents are properly maintained and stored in accordance with company standards.
  • Communicate with internal and external parties in Mandarin when required.
  • Analyze and improve administrative processes to enhance team productivity.

Requirements

  • Bachelor's degree in any discipline, preferably in Management, Business Administration, Logistics, or a related field.
  • Minimum of 3 years of experience in administration or logistics; prior experience as a Team Leader or Supervisor is an advantage.
  • Proficiency in both spoken and written Mandarin is required (minimum working proficiency).
  • Proficient in Microsoft Office, particularly Microsoft Excel (including PivotTables, VLOOKUP/XLOOKUP, and data analysis).
  • Strong analytical, administrative, and reporting skills.
  • Excellent leadership, communication, problem-solving, and decision-making abilities.
  • Able to work under pressure, target-oriented, and highly detail-oriented.
  • Willing to work in an operational environment and be assigned to locations based on company requirements.

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Job ID: 152548321

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