Front Office Staff

Responsibilities

• Deliver clinic services in accordance with established procedures and standards.
• Respond to patient inquiries related to registration and scheduling via WhatsApp.
• Coordinate patient appointments, both directly on-site and through WhatsApp and the clinic website.
• Calculate service fees based on the treatment provided and process payments using the designated system.
• Input patient informationincluding vouchers, therapy session schedules, and special notesinto the clinic management system.
• Prepare daily administrative and cashier revenue reports as required.

Requirements

• Male/Female
• Minimum 1 year of relevant experience
• Experience in hospitality or customer service is a strong advantage (preferrably in healthcare sector)
• Proficient in Microsoft Office and similar applications
• Willing to work in shifts
• Able to communicate professionally in English in work and customer service situations.
• Domicile in Tangerang Selatan