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Front Office Attendant

2-4 Years
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Job Description

Front Office Attendant at Tías Villas

Kuta, Lombok

Tías Villas is looking for a new Front Office Attendant to join our team in Kuta, Lombok.

We are a growing boutique hospitality brand with 40+ rooms/villas, focused on thoughtful design, warm service, and a guest experience that feels personal from start to finish. As the property continues to expand, we are looking for someone reliable, welcoming, and well-organized who can help us deliver a smooth and professional front office experience every day.

This is a great opportunity for someone who enjoys hospitality, works well with people, and wants to grow with an established and design-led property in Lombok.

What you will do

  • Welcome and assist guests in a warm, professional, and confident way
  • Handle check-ins and check-outs smoothly and accurately
  • Respond to guest questions, requests, and issues in person and online
  • Coordinate with housekeeping, reservations, and management to keep daily operations running well
  • Support booking administration, guest communication, and front office reporting
  • Help maintain a calm, organized, and high-standard guest experience at all times

What we are looking for

  • Minimum 2 years of relevant experience in hospitality, front office, guest service, or a similar role
  • Strong communication skills in Bahasa Indonesia and English
  • Friendly, and confident in dealing with guests
  • Well-organized, detail-oriented, and able to multitask
  • Strong sense of responsibility and work ethic
  • Able to stay calm under pressure and solve problems independently
  • Based in Lombok or willing to relocate

Why join Tías Villas

  • Be part of a fast-growing boutique hospitality project in Kuta, Lombok
  • Work in a design-focused and quality-driven environment
  • Join a supportive team with high standards and a personal approach to hospitality
  • Opportunity to grow with the company as the property expands

Start date: Immediate

How to apply

  • Please send your CV to: [Confidential Information]

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About Company

Job ID: 145689981