Front Office Agent

About Company

PT Grand Indonesia is a privately owned company and a subsidiary of Djarum Group, which manages four business units:

1. Grand Indonesia Shopping Mall, a premium shopping center that offers an International shopping experience and a wide range of fashion apparel, restaurants, and entertainment choices.

2. Hotel Indonesia Kempinski Jakarta, a historic landmark hotel of Indonesia.

3. Kempinski Private Residences, a first-class serviced residential tower jointly managed with Kempinski Hoteliers.

4. Menara BCA, a 56 storey-premium-grade office tower that host multinational companies.

Currently PT. Grand Indonesia is looking for a Front Office Agent with the following requirements:

Qualifications:

• Diploma (D3) or Bachelor's Degree majoring in Hospitality Management.
• Fluent in Bahasa and English, both written and spoken. Having other international language will be a plus point.
• Knowledgeable in front office operations
• Customer Service oriented.
• Proficient in operating computers.

Job Descriptions:

• Provide excellent service to the tenants.
• Coordinate all incoming requests, complaints and inquiries that will be distributed to the related departments.
• Establish good communication and relationship with the tenants.
• Maintain latest tenant's database and update the latest tenant's information.
• Knowledgeable in products and services for residence's daily activities.