About the Company
A fast-growing global technology company in the AdTech industry is looking for a Fraud Operations Analyst to join its team. The company operates a large-scale loyalty and rewards platform, partnering with businesses to deliver engaging user experiences across web and mobile applications.
Leveraging big data, machine learning, and AI technologies, the platform processes high volumes of real-time events to support personalization, advertising performance, and fraud prevention. The company has an international team and embraces a collaborative, Agile working environment.
Must Have
- Highly responsive, reliable, and able to work under pressure in a fast-paced operational environment.
- Strong proficiency in Microsoft Excel or Google Sheets for data manipulation and analysis.
- Intermediate SQL skills with the ability to query and analyze large datasets.
- Comfortable working with data and identifying patterns or anomalies under tight deadlines.
- Excellent written and spoken English communication skills.
- Strong analytical mindset with curiosity to investigate unusual behaviors.
- Technically inclined with the ability to understand complex systems and integrations.
Nice to Have
- Passion for gaming or familiarity with the mobile gaming industry.
- Experience in OfferWall platforms or the AdTech ecosystem.
- Previous experience in fraud operations, fraud analysis, or similar investigative roles.
Responsibilities
- Monitor traffic patterns and performance metrics to identify suspicious activities and inconsistencies.
- Investigate fraud alerts, determine root causes, and take timely corrective actions.
- Use SQL to analyze internal datasets and validate anomalies or unusual revenue fluctuations.
- Communicate investigation findings and recommendations clearly to internal stakeholders.
- Support senior Fraud Analysts with intermediate-level investigations and data analysis.
- Follow established SOPs to ensure investigations are accurate, consistent, and well documented.
- Contribute to improving fraud detection processes, operational workflows, and product enhancements.
