Handle fraud/quality cases report in day to day basis
Handle driver suspension based on request from internal team related but not limited to ATO cases, high profile fraud/quality related cases, etc
Develop rule logic based on data and field findings to improve fraud/quality detection
Analyze high severity cases related but not limited to thievery, extortion, violence and fraud syndicate, collaborating with other stakeholder and provide case report and recommendation
Manage fraud/quality related project collaborating with other stakeholder according to designated objective
Gather insight regarding specific issue related to fraud from various source
Design and/or run and/or analyze office/field experiments related to fraud products
Manually validate order for proxy analysis purposes and/or for fraud/quality rule development
Requirements
Min Bachelor's degree, preferably in a Science-related field
Strong proficiency in Excel/data management skills
Strong communication skills focused on collaboration and information exchange across all stakeholders
Detailed-oriented and able to solve problems efficiently in a dynamic working environment.
Have a good eye for detail and are attentive and accurate when entering data
Selfstarter, work independently with limited guidance, solution-oriented and team player
Critical thinkers can analyze situations from multiple perspectives
