Search by job, company or skills

Latest Jobs, Job Vacancies, Recruitment - foundit Formerly Monster. Search 500,000 + Jobs openings . Apply online IT, Sales, Banking, Fresher, Walk-ins, Part time, Govt jobs, etc. on foundit Formerly Monster. Post your resume now!.

Fraud Officer

Traveloka

    Highlights

    Job Description

    More Info

    Recruiter Info

2-4 Years
6 months ago
33 Viewed
0 Applied

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

  • Monitor queues of transactions and monitoring daily credit card and coupon transactions

  • Understand end to end process and SOP of the product to identify unusual behavior on the process and transactions

  • Investigate anomalies transactions and do detail review of suspicious transactions

  • Interact with banks and customers to validate the information and to confirm or cancel authorizations

  • Identify fraudulent transactions and maintain Blacklist

  • Review, investigate and resolve irregular transactions reported by end-users

  • Involve in end to end Investigation and Fraud monitoring

  • Respond to customer inquiries on fraud measures

  • Conduct objective, fair, detail, unbiased and timely investigation result

Requirements

  • 2+ years of experience in Anti fraud, or similar role

  • Strong analytical thinking and detail oriented

  • Investigative and problem solving skills in order to handling customer complaints

  • Good interpersonal and communication skills in order to handling customer complains

  • Ability to multitask, prioritize, maintain flexibility in a fast paced environment

  • Excellent both verbally and written English

  • Willing to work on shifting schedules

Follow

Traveloka is an Indonesian unicorn company that provides online airline ticketing and hotel booking services, and it presently has a strong presence in Southeast Asia and Australia

Save
Report

Similar Jobs

Account Officer SME

Company Name Confidential

Tax Officer

Company Name Confidential
Last Updated: 12-06-2024 06:59:31 PM
Beware of Scammers

We don’t charge money for job offers