Monitor and mitigate potential fraud risks by analysing platform data to detect emerging fraud patterns (e.g., promotion abuse, payment fraud, account misuse) and translate insights into preventive and detective controls to reduce loss rates
Drive Fraud Performance Management by defining and tracking KPIs (loss rate, detection accuracy, operational efficiency), building dashboards, and delivering clear, executive-ready reporting on fraud trends and control effectiveness
Apply structured analytical frameworks to decompose complex fraud problems into actionable insights and root-cause identifications
Recommend scalable improvements, and proactively strengthen fraud defenses while balancing customer experience
Partner with Product, Business Security, Marketing, FP&A, and Local Operations teams across markets to implement risk mitigation strategies and new fraud initiatives
Champion automation opportunities (RPA, AI, workflow improvements) to reduce manual effort, improve investigation throughput, and enhance detection accuracy
Requirements:
Bachelor's degree in Business Administration, Business Analytics, Economics, Finance, Accounting, Statistics, Mathematics, Information Systems, Computer Science, or any other relevant quantitative or business-related discipline.
Experience/proficiency in SQL
Analytical thinker with a strong numerical sense, skilled at detecting trends and simplifying complex data in e-commerce fraud prevention to gain stakeholders alignment
Ability to influence and align diverse stakeholders on fraud policy changes
Self starter with strong ownership, ability to proactively manage project progress to achieve business goals
Ability to thrive in a dynamic and collaborative environment
