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Food Safety and Quality Head (Palm Oil)

5-7 Years
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Job Description

Job ResponsibilitiesStrategic & Governance Leadership
  • Develop and implement regional Quality & Food Safety (QFS) strategies, governance frameworks, and annual operating plans aligned with global standards.
  • Lead regional QFS governance, KPI monitoring, and standardization of quality systems and operational practices across all sites.
  • Ensure effective implementation and compliance of QMS/FSMS, certifications, internal policies, and regulatory requirements across SSEA operations.

Digital Quality & Modernization
  • Lead the implementation of digital QMS/FSMS initiatives, including LIMS, SPC, real-time monitoring systems, and digital reporting dashboards.
  • Oversee data integrity, analytics capability, and digital quality maturity across factories, OEMs, and toll manufacturing partners.
  • Drive adoption of advanced QFS technologies and global best practices to improve operational efficiency and decision-making.

Risk, Crisis & Regulatory Management
  • Lead regional crisis management and product recall frameworks to ensure operational readiness and effective cross-functional coordination.
  • Monitor regulatory changes, evaluate business impact, and ensure timely compliance implementation.
  • Act as regional liaison with regulatory authorities, including inspections and external regulatory engagements.

OEM, Toller & Supplier Governance
  • Establish and manage regional OEM and toller QFS governance frameworks covering risk assessment, certification compliance, performance evaluation, and continuous improvement.
  • Lead annual OEM/toller audit programs, corrective action follow-up, and escalation management.
  • Strengthen supplier quality performance in collaboration with Procurement and Operations teams.

Regional Performance & Continuous Improvement
  • Lead regional QFS audits across manufacturing sites, warehouses, OEMs, and tollers, ensuring effective corrective and preventive actions.
  • Drive continuous improvement initiatives to reduce complaints, incidents, and non-conformities through root cause analysis and preventive systems.
  • Promote a strong quality culture and customer-focused mindset across regional operations.
  • Oversee regional laboratory operations and validation programs to ensure data reliability, operational efficiency, and SHE compliance.
  • Manage regional QFS budgets, OPEX, and CAPEX initiatives, including business case preparation and value realization.
  • Support new projects and R&D initiatives by integrating QFS risk prevention and management strategies.

Leadership & People Development
  • Build organizational capability through coaching, structured training programs, and capability development initiatives for QFS teams.
  • Lead talent development, succession planning, and competency framework implementation within the regional QFS organization.
  • Set team objectives, allocate resources, monitor performance, and foster a collaborative high-performance culture.
Requirements
  • Strong experience in Quality & Food Safety management within agro-industry environments.
  • Solid understanding of compliance management, regulatory interpretation, hazard analysis, vulnerability assessment, and risk management.
  • Hands-on experience with Digital QFS systems including Digital QMS, LIMS, SPC, and analytics platforms.
  • Proven experience in project quality management, continuous improvement, action planning, assessment, and performance reporting.
  • Strong verbal and written communication skills in English.
  • Minimum 5 years of managerial experience in Quality within agro-industry sectors.
  • Experience from multinational companies is preferred; candidates from reputable national companies are also welcome.
  • Fluent English communication is mandatory.

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About Company

Job ID: 148396263