Job description:
Purpose of the Job
As a Field Sales Executive, you will be responsible for driving revenue growth by acquiring new customers and managing existing accounts, offering end-to-end freight forwarding solutions, specifically in Air Freight products, in line with Aramex commercial strategies.
Job Description
- Develop and maintain strong relationship with customers and internal stakeholders
- Identify and acquire new business opportunities while managing and growing existing accounts
- Promote & sell freight forwarding solutions, specifically in air freight and related logistic services based on needs
- Drive revenue growth through cross-selling, upselling, and new business development initiatives
- Ensure best sales practices to meet customer needs and expectations and capitalize on growth
- Enhance customer loyalty by delivering customized tailored solutions
- Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling
- Ensure customers are using cost effective services channels and increase use of automation
- Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set
- Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover
- Ensure customers information are up to date utilizing CRM tools
- Support credit collection activities
Job Requirements - Experience and Education
- Bachelor's degree in business or any other related field
- Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
- At least 2 - 4 years B2B sales experience, specifically in Air Freight products & preferably in freight forwarding, transport/logistic or shipping industries.
- Good knowledge and understanding of Export-Import
- Excellent interpersonal, negotiation and communication skills
- Proficiency in English (written & spoken)
- Strong understanding of market dynamics and requirements
- Ability to build rapport with customers quickly
Leadership Behaviors
- Building Outstanding Teams
- Setting a clear direction
- Simplification
- Collaborate & break silos
- Execution & Accountability
- Growth mindset
- Innovation
- Inclusion
- External focus
Skills
- Financial Acumen
- Team Collaboration
- Adaptability
- Business Acumen
- Influencing Skills
- Communication Skills
- Analytical Skills
- Commercial Acumen
- Customer Centric
- Negotiation Skills
