Ensures that minimum brand standards have been implemented.
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of We work through Teams.
Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.
Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
Assists with conducting monthly inventory checks on all operating equipment and supplies.
Assist to liaise and organize with Housekeeping Department that the cleaning schedules are strictly adhered to.
Implement food safety programs and procedures.
Always practice safety in handling food.
Performing personal and environmental hygiene in food and beverage business.
Qualifications
Indonesian Nationality with a degree in Hospitality or related field
Has minimum 1 (One) year experience in a similar position in 5 (five) stars International Hotel Chain
Previous experience in Luxury Hotel or international experience are advantages
Strong in leadership and business acumen
Excellent English communication skills, strong guest service mindset and people management & development skills
