This role requires the candidate to work in Surabaya, Indonesia.
Client Overview
Our client is a leading logistics and supply chain service provider in Indonesia, with operations across major cities and strategic hubs nationwide. The company offers comprehensive end-to-end solutions, including freight forwarding, customs support, warehouse management, and distribution, catering to both local businesses and multinational corporations.
Known for operational excellence, professionalism, and a customer-focused approach, the organization leverages advanced technology and data-driven systems to streamline supply chain operations and enhance service delivery. With a strong reputation in the industry, the company continues to expand its capabilities, providing reliable and efficient logistics solutions to meet the evolving needs of diverse sectors across Indonesia.
Job Role
The EXIM Coordinator is a hands-on professional responsible for managing the full lifecycle of shipping documentation and customs compliance in the Surabaya region. This role requires a high degree of independence to handle complex paperwork, resolve shipment issues, and ensure that all international trade activities follow current regulations without the need for constant supervision.
Key Responsibilities
- Documentation Management: Handle the complete end-to-end process for export and import documents to ensure smooth cargo movement.
- Customs Compliance: Verify all paperwork for accuracy and ensure full alignment with Indonesian customs regulations (PEB/PIB) to avoid delays.
- Stakeholder Coordination: Act as the main point of contact between internal teams, customers, and third-party agencies to synchronize shipping schedules.
- Issue Resolution: Monitor shipment status daily and independently resolve any documentation errors or logistical bottlenecks.
- Data Tracking: Maintain organized records and use digital tools to provide clear reports on shipment progress and compliance history.
Candidate Requirements
- Bachelor's degree in Logistics, International Trade, or related field; PPJK certification is a plus.
- 2–3 years of experience handling export and import documentation, preferably in logistics, supply chain, or manufacturing.
- Strong knowledge of Indonesian customs procedures, documentation flows, and international shipping terms.
- Proficient in Microsoft Excel and comfortable using digital dashboards or logistics systems.
- Able to work independently, take ownership of tasks, and grow into leadership responsibilities.
- Detail-oriented, structured, and resilient under tight deadlines.
- Basic English communication skills for coordinating with teams, customers, and third-party agencies.
- Committed to full-time work at the Surabaya office.
Job Code: #626 
