Handle Fiducia registration and submission processes, including document preparation, monitoring submission status, and coordinating with notaries and relevant parties to ensure timely completion
Manage insurance submissions, policy issuance, endorsements, and claim-related documentation with insurance partners
Support daily operational and administrative activities related to EV financing transactions
Analyze, monitor, and manage operational data accurately and in a timely manner
Maintain and organize customer, dealer, insurance, and financing documentation to ensure completeness and compliance with internal requirements
Coordinate with internal departments and external partners (dealers, notaries, insurance companies, and service providers) to support business operations
Monitor the completeness of loan documentation and follow up on outstanding documents from dealers and customers
Prepare operational reports, transaction summaries, and performance tracking reports for management review
Support vehicle disbursement, BPKB administration, and document tracking processes
Ensure all operational processes comply with company policies, SOPs, and regulatory requirements
Assist in troubleshooting operational issues and coordinate resolution with relevant stakeholders
Perform other administrative and operational duties as assigned by management
Requirements
Requirements
Minimum 1 year of working experience as an Administrative Officer or Admin Staff
Proficient in Microsoft Office applications, particularly Excel and Word
Strong administrative, data management, and documentation skills
Detail-oriented, organized, responsible, and possess good communication skills
Familiarity with the electric motorcycle industry is an advantage
