We are seeking an experienced Estate Manager to oversee the day-to-day management and operational performance of a prestigious estate on behalf of our client. The successful candidate will act as a trusted advisor to the client while ensuring the estate is managed efficiently, safely, and in accordance with agreed service standards.
Key Responsibilities
- Acting as the primary point of contact for the client on all estate management matters.
- Leading estate operations, including facilities, security, housekeeping, landscaping, infrastructure, and common area maintenance.
- Ensuring service delivery meets contractual obligations, KPIs, and client expectations.
- Managing service partners, contractors, and vendors to deliver operational excellence.
- Preparing operating budgets, monitoring expenditures, and identifying cost optimization opportunities.
- Building strong relationships with tenants, residents, authorities, and key stakeholders.
- Driving asset enhancement initiatives, operational improvements, and service excellence programs.
- Ensuring compliance with regulatory, safety, environmental, and governance requirements.
- Monitoring operational and financial performance and providing regular reports and recommendations to the client.
- Leading site teams and fostering a high-performance, customer-focused culture.
Qualifications
- Bachelor's Degree in Engineering, Property Management, Facilities Management, Business Administration, or related discipline.
- Minimum 5 years of experience in estate management, property management, township management, or facilities management.
- Proven experience managing large-scale residential, mixed-use, commercial, or industrial estates.
- Strong understanding of building operations, infrastructure maintenance, vendor management, and customer service.
- Experience managing budgets, contracts, and multidisciplinary teams.
- Excellent communication, stakeholder management, and problem-solving skills.
