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Shopee

Especialista de Cobranas

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  • Posted 6 days ago
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Job Description

Job Description:

What will be your mission

The professional will lead high-impact workstreams in a fast-paced environment, delivering tangible results and strategic value. The role involves constant collaboration with cross-functional and international teams, as well as direct interaction with multiple internal stakeholders and external partners.


What will your day-to-day be like

  • Develop and maintain performance indicators (KPIs) to monitor results and operational efficiency
  • Translate market trends into actionable insights, driving the adoption of new ways of working and enhancing strategic outcomes
  • Participate in executive meetings, presenting results, analyses, and improvement plans
  • Identify and solve complex problems, proposing sustainable process and operational improvements
  • Structure and analyze performance data in a scalable and accessible manner, ensuring effective use by internal and external partners
  • Onboard and manage new partners, ensuring alignment with operational needs
  • Apply market best practices to enhance negotiation strategies and business performance
  • Support the design and implementation of new operational processes, ensuring alignment with business objectives
  • Prepare and deliver executive presentations and performance reports, keeping all stakeholders informed and aligned throughout the project lifecycle.


Requirements:

What you need to take on the challenge:

  • Bachelor's degree in Business Administration, Engineering, Economics, or related fields
  • Advanced Excel skills are required
  • Advanced English (spoken, written, and reading fluency is mandatory)
  • Strong problem-solving skills are the most critical requirement the ideal candidate will be able to manage multiple initiatives simultaneously and drive effective outcomes
  • Proven ability to analyze, interpret, and leverage data to inform decisions
  • Prior experience in loan collections, particularly with high-volume, low-ticket, unsecured products, is a plus but not a requirement
  • Hands-on, proactive profile with a strategic mindset and a strong execution focus
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.

    Differential:
  • Knowledge of SQL.
  • Advanced Spanish

    Benefits:
  • Medical and dental care, extended to dependents
  • Partnership with Gympass and TotalPass
  • Flexible meal/food vouchers
  • Transportation vouchers, mobility vouchers or on-site parking
  • Flexible benefits
  • Zenklub
  • Discretionary annual bonus, linked to performance.

COME MAKE HISTORY WITH US.

WHAT MAKES YOU UNIQUE, MAKES US BETTER!

More Info

Job Type:
Employment Type:
Nationality:
India

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 130616991

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