Electrical Customer Service Hydro

Bandung Institute of Technology

Indonesia

3-5 Years

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Posted 16 hours ago
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Job Description

Company Description

Electrical Customer Service Hydro

Global Hydro is a leader in the field of hydropower plant technology. Our employees are driven by their passion for hydropower, always working as a team and solution-oriented. As experts in hydropower, we have the experience and motivation to innovate, think digitally and long-term, to find sustainable solutions for our generation and those to come.

Description

Requirement

Bachelor's degree or equivalent in Electrical Engineering or a related field.
Minimum 3 years of experience in the power plant or hydropower industry.
Site experience in power plant projects or service activities is highly preferred.
Strong technical knowledge of generators, excitation systems, control panels, protection devices, switchgear, transformers, and auxiliary systems.
Proficient in reading and interpreting electrical drawings, single-line diagrams (SLD), wiring diagrams, and technical specifications.
Hands-on experience in troubleshooting, testing, commissioning, and maintenance of electrical systems.
Strong industry knowledge in the power plant business.
Good leadership, communication, and customer service skills.
Computer literacy and good organizational skills.

Job Responsibilities

Provide on-site and remote technical support for electrical systems related to water turbines and associated equipment.
Troubleshoot and resolve electrical faults in generators, excitation systems, control panels, protection devices, and auxiliary systems.
Assist in testing, commissioning, and recommissioning of electrical equipment during overhauls, retrofits, and modernization projects.
Review and interpret electrical drawings, single-line diagrams (SLD), wiring diagrams, and technical specifications.
Support site engineers during installation, inspection, and preventive maintenance to ensure compliance with technical standards and safety regulations.
Conduct performance monitoring and analysis of generator and excitation systems, including stability and efficiency assessments.
Prepare technical service reports detailing findings, corrective actions, and recommendations after site visits.
Coordinate with engineering teams for design clarifications, system improvements, and technical upgrades.
Identify requirements for spare parts and provide technical evaluation of components for maintenance or replacement.
Ensure all electrical service activities adhere to company procedures, safety standards, and international best practices.