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Ecommerce Specialist

2-4 Years
  • Posted 5 hours ago
  • Be among the first 10 applicants

Job Description

  • Manage the performance of company-owned online stores and marketplace channels to achieve established sales and revenue targets.
  • Build and maintain strong relationships with Marketplace Account / Relationship Managers to support channel growth and maximize commercial opportunities.
  • Coordinate the implementation of company campaigns across all online sales channels according to approved timelines and campaign objectives.
  • Ensure product catalogs, pricing, promotions, banners, product availability, and other online merchandising elements are accurate and consistently updated.
  • Monitor the performance of each online sales channel and provide data-driven recommendations to improve sales, traffic, and profitability.
  • Identify and develop joint business opportunities and promotional programs with marketplace partners to drive incremental sales.
  • Monitor marketplace trends, competitor activities, pricing, platform programs, and consumer behavior to support online sales strategies.
  • Coordinate with Marketing, Sales, Warehouse, Customer Service, Finance, and other relevant functions to ensure successful campaigns, smooth e-commerce operations, order fulfillment, and achievement of online sales targets.
  • Oversee day-to-day e-commerce operations, including product catalog management, stock availability, customer shopping experience, order management, and overall channel quality.
  • Optimize traffic, conversion rate (CRO), and sales performance through data analysis, campaign management, online merchandising, and KPI-based recommendations.
  • Prepare regular online sales and channel performance reports, including key insights, issues, and improvement opportunities.
  • Execute special projects, initiatives, and ad hoc assignments assigned by management to support departmental and company objectives.

Minimum Qualifications

  • Bachelor's degree in Business Administration, Marketing, E-Commerce, Management, or a related field.
  • Minimum 2–4 years of experience in E-Commerce, Marketplace Management, Online Sales, Digital Commerce, or related functions.
  • Hands-on experience managing marketplaces and/or company-owned online stores, preferably Shopee, Tokopedia, TikTok Shop, Lazada, or similar platforms.
  • Proven experience in managing online sales targets, product catalogs, pricing, promotions, campaigns, and marketplace operations.
  • Experience working directly with Marketplace Account / Relationship Managers and managing commercial partnerships.
  • Strong understanding of e-commerce KPIs, including GMV, revenue, traffic, conversion rate, AOV, sell-through, and campaign performance.
  • Strong analytical skills with the ability to translate sales and channel data into actionable recommendations.
  • Understanding of CRO, online merchandising, marketplace algorithms, and digital promotional mechanics.
  • Strong coordination skills with Marketing, Sales, Warehouse, Customer Service, Finance, and other cross-functional teams.
  • Proficient in Microsoft Excel / Google Sheets; experience with e-commerce analytics and reporting tools is an advantage.
  • Strong attention to detail, commercial awareness, and problem-solving skills.
  • English proficiency is an advantage.

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About Company

Job ID: 152370453

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