Analyze e-channel operational performance, sales trends, forecast accuracy, inventory movement, and execution gaps to identify operational risks, performance issues, and improvement opportunities that support revenue growth and service level achievement.
Develop operational plans and sales forecasts by integrating historical performance, campaign calendars, seasonality, and business targets to ensure operational readiness, and effective execution across e-commerce channels
Develop and manage operational readiness plans for each e-commerce channel, including product launches, campaign execution, inventory preparation, and peak-period readiness to ensure seamless operational execution
Translate approved commercial and marketing plans into executable operational activities by ensuring inventory readiness, system configuration, operational feasibility, and execution alignment across all e-channels
Drive continuous operational improvement by identifying process gaps, implementing corrective actions, and enhancing operational efficiency, service levels, and execution quality across e-commerce channels
Coordinate with cross-functional teams as well as external partners to ensure timely and effective execution of commercial and operational initiatives
Oversee and manage end-to-end e-channel operations, including sales forecasting, inventory readiness, product launch execution, campaign operations, order fulfillment, and daily operational control to ensure business continuity and operational excellence
Monitor daily, weekly, and monthly operational performance against forecasts, service levels, and business targets, leading corrective actions and cross-functional coordination to resolve operational issues and improve execution performance
Develop and deliver operational performance reports by analyzing forecast accuracy, inventory health, operational efficiency, campaign execution, key risks, and actionable recommendations to support management decision-making
Manage and control operational sales budgets, including promo funding, stock deployment, and execution-related costs, ensuring efficient allocation while maintaining profitability and operational sustainability.
Requirement:
Bachelor Degree in Business Management, General Management, or related field
Min. 4 years in Retail Industry, 2 years in leading team.
Relevant knowledge in E-commerce, Retail, and Digital Marketing
