District Manager

Company Description Home Credit is a multinational technology-driven financial services company focused on providing transparent, fast, and easy financing solutions across online and offline channels. Home Credit Indonesia, established in 2013 with its head office in Jakarta, offers products such as electronic financing, working capital financing, buy now pay later, and protection services. The company is rapidly expanding across cities and territories in Indonesia and fosters an entrepreneurial culture that values openness and collaboration. Team members are encouraged to pursue their personal goals and aspirations while contributing to innovative customer-focused solutions. Home Credit Indonesia is made up of people who are passionate about their work and the impact they create.

Role Description The District Manager role in Banyuwangi is a full-time, on-site position responsible for overseeing branch operations and sales performance within the assigned district. The District Manager monitors daily activities of sales teams and partner locations, ensuring compliance with company policies, procedures, and regulatory requirements. This role includes analyzing performance metrics, identifying growth opportunities, and implementing local strategies to achieve customer acquisition and portfolio quality targets. The District Manager collaborates closely with cross-functional teams to improve customer experience, optimize operational processes, and resolve escalated issues. The role also involves coaching, developing, and motivating team members to meet individual and district-level objectives while maintaining high ethical and service standards.

Qualifications

• Demonstrated experience in district, area, or branch management within financial services, retail, or related industries.
• Strong leadership and people management skills, including team coaching, performance management, and talent development.
• Proficiency in sales management and business development, with the ability to drive growth and achieve targets in a multi-location environment.
• Solid analytical and problem-solving skills, including the ability to interpret data, identify trends, and make data-based decisions.
• Operational management capabilities, including process optimization, risk and compliance oversight, and quality control.
• Excellent communication and interpersonal skills to collaborate with internal teams, partners, and customers.
• Ability to work on-site in Banyuwangi, with readiness to travel within the district as needed.
• Bachelor's degree in Business, Management, Finance, or a related field is preferred.
• Familiarity with consumer financing or fintech operations in Indonesia is an advantage.
• High level of integrity, customer-centric mindset, and commitment to non-discriminatory, inclusive practices.