Responsible for leading and managing end-to-end distribution center operations across multiple hubs for retail furniture products.
This role ensures efficient warehouse management, accurate inventory control, optimal logistics execution, and timely distribution to retail stores and customers, while maintaining high standards in handling bulky items and minimizing damage.
Job Responsibilities :
- Oversee and manage daily operations across multiple distribution hubs, including receiving, storage, picking, packing, and dispatch for furniture products
- Develop and implement strategies to optimize warehouse and logistics operations across all hubs to improve efficiency, cost, and service level
- Ensure accurate inventory management and stock visibility across all locations, maintaining optimal stock levels and minimizing discrepancies
- Lead warehouse layout planning and space utilization initiatives, especially for bulky and high-volume furniture items
- Establish and enforce proper handling, storage, and movement procedures to reduce damage and maintain product quality
- Manage end-to-end order fulfillment for retail stores and direct-to-customer deliveries, ensuring accuracy, completeness, and on-time performance
- Oversee transportation and distribution planning, including route optimization, fleet utilization, and third-party logistics coordination
- Monitor KPIs such as delivery lead time, order accuracy, inventory accuracy, damage rate, and logistics cost efficiency
- Lead, develop, and manage warehouse and logistics teams across multiple hubs, including manpower planning, performance management, and capability development
- Ensure compliance with safety, health, and operational standards across all distribution centers
- Collaborate cross-functionally with Retail Operations, Sales, Customer Service, Procurement, and Supply Chain teams to ensure seamless operations
- Drive continuous improvement initiatives, including process standardization, system enhancement (WMS/TMS), and operational excellence programs
- Prepare and present operational reports, insights, and recommendations to senior management
Job Requirements :
- Bachelor's degree in Business, Supply Chain Management, Logistics, or related field
- Minimum 6–8 years of experience in warehouse and logistics operations, with at least 2–3 years in a managerial role, preferably in retail furniture, home furnishing, or bulky goods industry
- Strong experience in managing multi-site distribution operations
- Deep understanding of inventory control, warehouse layout optimization, and handling of large/bulky items
- Proven leadership in managing large teams across multiple locations
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication and stakeholder management abilities
- Experience with WMS/TMS systems and logistics performance tracking
- Ability to work in a fast-paced, high-volume retail environment
- Open to placement in Cikarang and business travel when required
