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Dbs Bank

Direct Contract, Liabilities & Wealth Ops Support, Operations

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  • Posted 20 hours ago
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Job Description

Key Accountabilities

  • Committed to support new products with no delay or issue attributed with ops on new product/processes roll out
  • No oversight to SOP when processing BAU, and no overdue in regular review of SOP
  • Reduce customer complaints pertaining to Liabilities & WM Ops due to erroneous from Ops
  • To process the transaction as per SOP, DOA, SLA and job distribution given
  • Able to work as a team and also synergize with one another (load balancing backup

Job Duties & Responsibilities

  • Input daily transaction on deposit, investment and insurance product, overbooking and other related transactions thoroughly
  • Perform good control on daily operation, filing, MIS data and documents hand over among branches, others department and CBO
  • Process all transactions accurately, effectively, efficient, on the same day and comply with bank's policy/procedure and BI regulation
  • Manage quality of job with no human error and reduce customer complaint
  • Perform back up for others authorizer within CBO
  • Check daily recon for investment product transaction
  • Perform and maintain good quality control under time and volume pressure
  • Support any other assignment requested by supervisor to achieve unit/project goals
  • Perform and maintain good relationship within department, as well as with other department and branches
  • Perform timely and proper escalation to relevant party and supervisor for any issue

Location:

Jakarta Head Office

Job:

Schedule:

Contract (Fixed Term)

Employee Status:

Full time

More Info

Job Type:
Industry:
Employment Type:

About Company

Job ID: 150870471

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