Digital Product Owner (Marketplace)

We are seeking an experienced and strategic Digital Product Owner to lead the development and optimization of our marketplace platform. The Product Owner will be responsible for defining product vision, managing the product backlog, and collaborating with cross-functional teams to deliver high-impact features that drive growth, engagement, and revenue for buyers and sellers.

Key Responsibilities

• Own and communicate the product vision, roadmap, and strategy for the marketplace
• Translate business and user needs into clear product requirements and user stories
• Manage, prioritize, and refine the product backlog to maximize value
• Collaborate closely with engineering, UX/UI, marketing, data, and operations teams
• Define and track KPIs such as conversion, retention, GMV, liquidity, and user satisfaction
• Conduct user research and analyze customer feedback to inform product decisions
• Lead sprint planning, reviews, and backlog grooming in an Agile/Scrum environment
• Ensure marketplace balance between supply and demand (buyers and sellers)
• Identify and mitigate product risks, dependencies, and technical constraints

Requirements

• Proven experience as a Product Owner, Product Manager, or similar role in digital products
• Experience working with marketplace platforms, e-commerce, or two-sided platforms
• Strong understanding of Agile/Scrum methodologies
• Ability to write clear user stories and acceptance criteria
• Experience using analytics tools to inform decisions (e.g., GA, Amplitude, Mixpanel)
• Strong stakeholder management and communication skills

About Kawan Lama Group

Established in 1955, Kawan Lama Group is a multi-sector group of companies who are constantly innovating for improving the quality of lives. Manages 28 brand portfolios operating in six different sectors: Commercial & Industrial, Consumer Retail, Food & Beverages, Property & Hospitality, Manufacturing & Engineering, and Commercial Technology. Aiming to be more than family business - but beyond that, we are business for families, we carry the mission to bring values for betterment of lives through business development and continuous growth.