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shangri-la group

Digital Marketing Manager

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Job Description

Shangri-La Surabaya

At Shangri-La Group, joy is more than a feeling – it is a way of life. Since 1971, our people have brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

A refined oasis of quietude right in the heart of the city, Shangri-La Surabaya, features 365 tastefully decorated guest rooms and suites in warm tones, showcasing modern elegance and Javanese- styled luxury with intricately carved local wooden frames adorning the walls. Many of the rooms enjoy spectacular views of the city. Be it for business or leisure, Shangri-La Hotel, Surabaya is the ideal home.

We are looking for Digital Marketing Manager

As a Digital Marketing Manager we rely on you to

  • Make strong impact from the Marketing reflected on the revenue
  • Plan, develop and execute digital marketing campaigns
  • Maintains all digital marketing channels & increase market response
  • Drive online traffic through digital marketing campaigns
  • Manage online content for the hotel and ensure all content is compliance with the brand guidelines
  • Establish goals, measure performance of digital campaigns and assess against goals
  • Analyse return on investment of digital campaigns and utilise data to enhance digital marketing strategy
  • Maintain the public image of the Shangri-La brand

We Are Looking For Someone Who

  • Has a passion for Sales and Marketing
  • Enjoys being creative
  • Always thinks outside the box
  • Enjoys interacting with people
  • Communicates and writes with fluency in English (as well as the local language)
  • Solid knowledge of digital marketing and the platforms associated with it
  • Preferably has relevant experience from an International 5* Hotel Group
  • Is strategic and analytical to deliver objectives in SEM (Search Engine Marketing)
  • Well-versed in SEO (Search Optimization Engine)
  • Adept in using analytical tools such as Google Adwords, Adobe Analytics, Social Bakers, etc.
  • Always kept up-to-date with latest industry trends and market practices

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About Company

Job ID: 150696639