Company Description
kuubiik is a global consulting company based in Singapore with operations in over 150 countries. Specializing in outsourcing and project-based solutions for all business functions, kuubiik's team consists of professionals from Asia, Europe, and the Americas. Trusted by renowned brands like Google, TikTok, AEM, HP, TELUS, MyRepublic, and SGS, kuubiik offers outsourced staffing solutions with flexible models to meet client needs.
Job Title: Digital Marketing & CRM Specialist
Client location: Singapore
Timezone: SGT
Job type: Full-time, Remote
Monthly salary: USD 800 - 1,000
Role Description
One of our clients is seeking a proactive and detail-oriented Digital Marketing & CRM Specialist to manage our digital presence, loyalty systems, and customer engagement strategies. This role is a blend of technical execution and creative campaign management, supporting restaurants and F&B events. You'll be hands-on with SEO, CRM, and AI-driven tools while also playing a key role in delivering exceptional customer experiences.
Key Responsibilities
- SEO Management: Develop, implement, and optimize SEO strategies to increase traffic and search rankings.
- Website Oversight: Manage and maintain Wix websites to ensure functionality, accuracy, and alignment with brand goals.
- CRM & Loyalty Programs: Oversee GoHighLevel campaigns and digital loyalty platforms to drive customer retention and engagement.
- Customer Support: Provide responsive and professional support across digital platforms, enhancing guest experience.
- AI & Automation: Leverage AI tools for content creation, analytics, and marketing automation.
- Campaign Execution: Plan, execute, and monitor digital campaigns for hospitality outlets, restaurants, and lifestyle events.
- Collaboration: Partner with marketing, operations, and creative teams to deliver integrated campaigns.
- Performance Tracking: Monitor KPIs, prepare regular performance reports, and recommend improvements.
- Administration: Handle ad-hoc administrative tasks to support business operations.
Requirements
- Proven experience in digital marketing (Food and Beverage industry is a must).
- Strong knowledge of SEO, CRM systems, and loyalty programs.
- Hands-on experience with GoHighLevel and Wix.
- Familiarity with AI-driven marketing tools and automation workflows.
- Excellent written and verbal communication skills.
- Highly organized, self-driven, and capable of managing projects independently in a remote setup.
