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Deputy Cluster Head (Shopee)

Shopee
7-9 Years
Indonesia

This job is no longer accepting applications

Job Description

Job Description:

  • Strategic & Financial Execution: Translate organizational objectives into actionable cluster-wide plans. You will be responsible for developing and hitting the operational and financial targets that define the cluster's success.
  • Team Architecture & Mentorship : Lead the charge in recruiting, training, and mentoring FASH core-team members. Your goal is to build a self-sustaining ecosystem of high-performing teams that remain compliant and motivated.
  • KPI & Performance Management: Actively monitor key performance indicators (KPIs). You are expected to be proactive-identifying sales or service delivery gaps early and implementing swift corrective actions to stay on track.
  • Strategic Liaison: Serve as the vital communication link between corporate/regional leadership and local teams, ensuring transparency and alignment in all directions.
  • Cross-Functional Orchestration: Lead and align cross-functional teams (e.g., Programs, CMI, BI ) to ensure all departments are synchronized with the cluster's goals.
  • Management Presentation: Act as the primary liaison between regional management and local teams, delivering professional management presentations that distill site performance into strategic insights.

Requirements:

  • Operational Leadership: 7+ years in E-commerce or Fashion branded business, with a proven ability to manage complex sellers P&Ls and budgets.
  • Cross-Functional Mastery: Experience leading diverse teams across different business units to achieve a singular strategic objective.
  • Analytical Execution: Proficiency in tracking KPIs and using data to drive operational improvements and sales performance.
  • Presentation Poise: Expert at creating and delivering management-level presentations that communicate strategy and performance to senior leadership.
  • Strategic Diplomacy: Exceptional communication skills to navigate the space between corporate mandates and local team realities.
  • Linguistic Excellence: Full professional fluency in English, capable of leading negotiations and delivering high-impact reports to global stakeholders.

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144746743

Last Updated: 29-06-2026 07:12:23 PM
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