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Shopee

Delivery Performance Management (PMO) (SPX)

3-5 Years

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  • Posted a month ago

Job Description

Job Description:

  • Responsible for SPX Operations OKR - Delivery Time and Delivered SLA Commitment % - handle key stakeholders in lens with SPX delivery standards and performance
  • Identify key metrics to monitor Linehaul, Lastmile and overall E2E performance (responsible for performance from Sorting Center to Customer's hand)
  • Drive multiple strategic improvement initiatives including develop hypothesis, align stakeholders, generate insights, and determine action plan, ensuring ground level feasibility and scalability
  • Develop monitoring dashboard and management level KPI
  • Identify potential improvement opportunities
  • Actively monitor initiative progress for impact analysis
  • Collaborate with multiple stakeholders ranges from management to ground level across local and regional offices
  • Ensure effective communication and coordination across teams to drive cross-functional initiatives

Requirements:

  • Bachelor's degree or higher in Engineering, Logistics Management, Supply Chain Management, or a related field.
  • Minimum 3 years of experience in Logistic, Express, Analyst, PMO or Consulting is a plus
  • Background in logistics or express business specialization in network planning is a plus.
  • Must be able to communicate effectively in English.
  • Strong analytical skills, including critical and logical thinking, as well as optimization.
  • Strong analytical skills to conduct data-driven decisions and develop strong business acumen for improvement initiatives
  • Proficient in project management office (PMO) methodologies.
  • Ability to query and manage large datasets.
  • Proficiency in SQL is a plus

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 124730853