About the Role
As a Data & Insights Analyst - Senior Associate on the Merchant Growth team, you'll turn merchant data into clear insights that drive business growth. You'll dig into trends and merchant spending behavior to uncover opportunities, spot risks, and forecast what's ahead. Partnering closely with strategy, product, and sales your work will guide critical decisions, accelerate revenue impact, and shape how our merchant business scales.
About the Team
You'll join Gojek's Merchant Growth team, a group of problem solvers dedicated to helping merchants succeed and grow on our platform. We work closely with sales, product, data, and marketing to design and scale solutions that improve merchant acquisition, engagement, and long-term retention. We rely on a test-and-learn mindset and deep analytics to identify and scale growth opportunities, from driving adoption of new products to optimizing merchant performance and revenue. Our work has a direct impact on the success of our merchants, the satisfaction of our users, and the overall growth of Gojek's ecosystem. It's an exciting space where your contributions will shape the future of how merchants thrive with Gojek and drive measurable business impact.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
