Data Analyst - Work Force Management
Job Description
Job Description
- Analyze and interpret data using statistical techniques and research methodologies to identify trends, generate insights, and support data-driven decision-making.
- Develop and implement data analysis strategies to improve data accuracy, efficiency, and quality.
- Identify opportunities for operational improvements and develop actionable plans to optimize workflows and business processes.
- Establish, monitor, and evaluate key performance indicators (KPIs) to ensure alignment with business objectives and global directives.
- Prepare and maintain regular operational performance reports, including weekly, monthly, and periodic analyses, to support stakeholder decision-making.
- Manage end-to-end analytics projects, from gathering requirements and collecting data to data processing, analysis, and execution.
- Collaborate with cross-functional stakeholders to communicate analytical findings, provide actionable recommendations, and support business performance improvements.
- Bachelor's degree in Statistics, Mathematics, Engineering, Computer Science, or a related field.
- Minimum of 2 years of professional experience in data analytics, business intelligence, or a related role.
- Experience in credit data analytics is a strong advantage.
- Proficiency in SQL and spreadsheets (Microsoft Excel or Google Sheets), with familiarity in business intelligence tools such as Power BI, Tableau, or similar platforms.
- Proficiency in Python for data analysis or modeling is a strong advantage.
- Strong analytical and problem-solving skills, with excellent attention to detail.
- Good communication skills, with the ability to translate complex data findings into clear, actionable insights for non-technical stakeholders.
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