Data Analyst - Operations
Job Description
Job Description
- Analyze ongoing and upcoming business process to ensure proper documentation are available
- Identify, develop, evaluate organization's core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA)
- Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives
- Provide direction and guidance to junior team members
- Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
- Ensure deliverables from junior team members are up to standard and free of error
- At least 2-3 years working experience in Operation Excellence or Business Operations Improvements, especially in the financial industry
- Attention to details, critical mindset and self driven to get things done
- Strong analytical skills, ability to identify root causes and creativity to solve problems
- Ability to multitask and deliver initiatives in a fast-paced environment
- Strong verbal and written communication skill
- Nice to have: ○ Working experience in managing large scale operation projects in fintech / same industry ○ Working experience as a business consultant ○ Experience in managing small team ○ Industrial engineering degree ○ Experience in using SQL / similar language
More Info
Job Type:
Industry:
Employment Type:
Key Skills
About Company
Skills:
Sql, Business Operations Improvements, Operation Excellence
Skills:
Sql, Analytical Skills
