Lead the agency's Data & Technology function, ensuring alignment between business objectives and data-driven solutions
.Manage CRM initiatives, including customer data analysis, audience segmentation, customer journey evaluation, and campaign performance measurement
.Collect, integrate, analyze, and interpret data from multiple sources to generate actionable insights and strategic recommendations
.Develop and oversee dashboards, reporting, and visualization solutions while ensuring data quality, accuracy, and best practices
.Identify, develop, and implement technology products, tools, and solutions that drive business value and support new revenue opportunities
.Lead, mentor, and provide technical guidance to the Data & Technology team while managing multiple projects from planning to delivery
.Collaborate with internal stakeholders and clients to deliver impactful data and technology solutions, balancing strategic leadership with hands-on execution when required
. Requiremen
ts Bachelor's Degree in any discipli
ne.Minimum 10 years of experience in Data Analytics, CRM, Business Intelligence, Technology, or related fiel
ds.Proven experience in CRM, customer data analysis, audience segmentation, customer journey management, and transforming data into actionable business insigh
ts.Strong knowledge of CRM platforms, customer data management, SQL, database management, and data analys
is.Hands-on experience with dashboard and visualization tools such as Power BI, Tableau, Looker Studio, or similar platfor
ms.Experience in digital, technology, consulting, or agency environments is preferr
ed.Strong leadership, stakeholder management, project management, and problem-solving capabilities with the ability to work independent
