25hours Hotel Jakarta The Oddbird is hiring through Hosco in Jakarta.
PARADISE OF PARADOXES.25hours Hotel Jakarta The Oddbird is an unconventional, locale story-driven hotel where business meets creative arts, culture, wellness and gastronomy. Nestled in Sudirman Central Business District Jakarta, rising above Ashta Lifestyle Mall, the property features 210 rooms, 135 serviced apartments, vibrant social spaces, lively restaurants and creative corners, designed to welcome anyone to Come as You Are. Front Office OperationsAs our Guest Relations Officer, you'll be the friendly face of our hotel! You'll handle all the essentials that keep our guests happy and our operations running smoothly.Welcome guests with a smile during check-in and check-out, manage cashiering, and get them set up with their room keys.Get the word out about our amazing facilities, dining options, and services—you'll be surprised how much guests appreciate the recommendations!Go the extra mile for our VIPs and repeat guests by reviewing arrival lists, prepping personalized welcome touches, and making sure they feel special.Be the go-to person for guest questions, concerns, and requests—you'll coordinate with other departments to make things happen quickly and smoothly.Keep our guest records accurate and up-to-date, including notes on preferences and history so we can deliver that personal touch every time.Handle phone calls, messages, and mail with professionalism and warmth, while keeping guest privacy and confidentiality locked down tight.Stay sharp on hotel services, facilities, and emergency procedures—you'll attend briefings and training to stay in the loop.Show up ready to work: on time, in uniform, well-groomed, and with a positive attitude. You'll also keep an eye out for anything suspicious and report it to Security or the Duty Manager.Pitch in with other duties as needed—we're a team, and we all pitch in to make things work.
What You'll Bring to the TableA diploma or degree in Tourism, Hospitality Management, or similar field (or equivalent hands-on experience)At least 1 year working in a guest-facing hospitality roleStrong English communication skills—both written and spokenBonus points if you speak other languages or know the local lingo! Your Vibe & SkillsYou're a natural communicator who genuinely enjoys connecting with peopleDetail-oriented with a service-first mindset—you notice what matters to guestsA team player who's ready to jump in and help wherever neededSelf-motivated, upbeat, and ready to bring positive energy every shiftYou take pride in your appearance and professionalism—it shows in everything you do In compliance with employment laws in Indonesia, this position is only open to Indonesians.
Please see the full vacancy for the benefits offered by 25hours Hotel Jakarta The Oddbird.
