Minimum 3 years of experience in B2B and/or B2G Sales/Marketing in SaaS industry
Experience in healthcare facilities is highly preferred
Strong communication and presentation skills, confident, and able to work effectively in a team. Skilled in maintaining strong customer relationships and managing business administration accurately and neatly.
Bachelor's degree preferred.
Possess valid SIM A and SIM C driving licenses.
Proficient in Microsoft Office.
Placement in Jakarta & Bandung (local candidates preferred).
Job Descriptions:
Evaluate and optimize customer service performance to ensure user satisfaction.
Provide input and solutions to develop company products according to customer needs.
Strengthen business relationships with partners and clients, while managing customer subscription contracts.
Conduct in-depth analysis of customer needs by approaching potential clients.
Manage after-sales activities and customer retention, ensuring clients remain engaged and continue their subscriptions through proactive follow-up, service evaluation, and renewal initiatives.
Drive subscription renewal and retention among clients by identifying potential churn risks, addressing customer concerns, and ensuring continued value from the company's products and services.
