Customer Service

0-2 years
18 days ago
Job Description

Job Description :

  • Guide our consumer and partners in using our products
  • Manage service enquiries and disputes arising from our consumer and partners
  • Provide excellent customer service to our consumer and partners base
  • Maintain good relationships and community building efforts with our consumer and partners
  • Support project from all verticals including registration, acquisition, and sales transaction.
  • Educate consumers and partners on products, promotional campaigns, as well as troubleshooting when they have difficulties.
  • To resolve consumers and partners problems quickly and effectively with empathy and care.
  • Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).

Job Requirement :

  • Min D3/S1 any major With GPA 2,75
  • Min. Fresh graduate and max 2 years in the same position (entry level)
  • Able to speak english
  • Clear Articulation and good communication in Bahasa
  • Experience in customer service area
  • Experience in sales area
  • Typing skill with WPM 50 & Accuracy 90%
  • Sense Of Empathy
  • Vaccinated : 2 Doses
  • Energetic and agile
  • Attention to detail
  • Adaptive with dynamic changes
  • Willing to be placed in Solo, Kendari, Kupang area






administrative tasks

PERSOLKELLY is a joint venture established in 2016 between PERSOL HOLDINGS (previously Temp Holdings) and Kelly Services to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one of the largest workforce solutions providers in the region, spanning over 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

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