Customer Service

Job Description :

• Guide our consumer and partners in using our products
• Manage service enquiries and disputes arising from our consumer and partners
• Provide excellent customer service to our consumer and partners base
• Maintain good relationships and community building efforts with our consumer and partners
• Support project from all verticals including registration, acquisition, and sales transaction.
• Educate consumers and partners on products, promotional campaigns, as well as troubleshooting when they have difficulties.
• To resolve consumers and partners problems quickly and effectively with empathy and care.
• Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).

Job Requirement :

• Min D3/S1 any major With GPA 2,75
• Min. Fresh graduate and max 2 years in the same position (entry level)
• Able to speak english
• Clear Articulation and good communication in Bahasa
• Experience in customer service area
• Experience in sales area
• Typing skill with WPM 50 & Accuracy 90%
• Sense Of Empathy
• Vaccinated : 2 Doses
• Energetic and agile
• Attention to detail
• Adaptive with dynamic changes
• Willing to be placed in Solo, Kendari, Kupang area