Customer Service Frank & co. (Cikarang)
Customer Service Frank & co. (Cikarang)
PT Central Mega KencanaFresher
- Posted 14 hours ago
- Be among the first 10 applicants
Job Description
Key Responsibilities
- Support the sales team in managing and following up on customer leads.
- Convert leads into sales through effective communication and product presentation.
- Build and maintain strong relationships with prospective and existing customers.
- Identify customer needs and recommend suitable jewellery products.
- Assist customers throughout the sales process, from initial inquiry to purchase.
- Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels.
- Maintain accurate records of customer interactions, leads, and sales activities.
- Achieve individual sales targets and contribute to overall store performance.
- Provide excellent customer service and ensure a premium customer experience.
- Collaborate with the store team to maximize sales opportunities and lead conversion.
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Key Skills
About Company