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fintopia indonesia

Customer Service

1-3 Years
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  • Posted 22 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Responsibilities

  • Handle inbound call and Live chat (complaint, inquiry and other request), giving prompt answers to customer questions
  • Handle and gather confidential information from customer
  • Prepare report activity and report complaint and feedback from customer
  • Handling dispute process or help customer to solve the problem they have with our product
  • Escalate unresolved issues to relevant internal teams

Requirements

  • At least 1 year(s) of working experience in Call Center
  • Education Requirement Diploma Degree from any major
  • Strong verbal communication and interpersonal skill
  • Proficiency working on a computer/basic computer software and administration
  • AFPI Customer Service Certification

More Info

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About Company

Job ID: 145234087

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