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Customer Service Agent

Fresher
Early Applicant
  • Posted 11 days ago
  • Be among the first 10 applicants

Job Description

Responsibilities:

  • Responsible for answering game players questions, handling players complaints, recording feedback for several projects.
  • Assist operation dept. to propose suggestions and following up issues to be fixed for game optimization to improve game operation data.
  • Managing moderator teams.
  • Accomplish other tasks delivered by the supervisor.

Requirements:

  • Fresh graduates are encouraged to apply.
  • Passionate about games, enjoys engaging with users, and understands users mentalities and habits.
  • Keen interest in pursuing a career in the game industry.
  • Preferably a gamer who enjoys trying various games; experience with Mobile Legends Bang Bang is a plus.
  • Fluent in English and Bahasa (proficiency in Malay or Tagalog is an advantage).
  • Possesses a mature sense of teamwork.
  • Demonstrates a proactive work attitude and professional ethics, with the ability to work under pressure.

Perks & Benefits

  • Flexible working hour arrangements
  • Work-In-Office meal benefits
  • Unlimited office pantry snacks & afternoon tea arrangements!
  • Exclusive in-game benefits
  • Attractive bonus structure
  • Collaboration with a dynamic, global team around the world
  • Convenient & accessible locations
  • Mentorship program for new employees to quickly get familiar with the business and corporate culture
  • Fun celebrations during major festivals
  • Team building activities
  • Mental health & wellness initiatives
  • MOONTON Talks & educational programs
  • Exclusive game-themed gifts during special occasions

Apply via LinkedIn now to unleash legendary moments together! Only shortlisted candidates will be notified.

More Info

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About Company

Job ID: 152308221

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