Customer Relationship Management Specialist

Company Description

Beeme Indonesia is a skincare brand for mothers and babies, inspired by the benefits of bees. Using natural ingredients like beeswax and honey, our skincare products are designed to moisturize, protect, and care for sensitive skin. Guided by our core values of Berkah, Caring, Amanah, resilience, and empowerment, we aim to promote family well-being and make a positive impact. Beeme is a symbol of love and care, dedicated to bringing nature's protection to families. Join the #BeemeFamily to grow together and support mothers and babies worldwide.

Role Description

This is a full-time, on-site position located in Ciputat for a Customer Relationship Management (CRM) Specialist. The role involves managing customer relationships, analyzing customer data, and implementing CRM strategies to enhance customer satisfaction. Additionally, the specialist will collaborate with the sales and marketing teams to drive customer engagement, manage projects to deliver optimized solutions, and provide support to ensure collaborative success within the team.

Qualifications

• Join ASAP
• Berkah Mentality
• Minimum 1 year experience with Data
• Strong skills in Customer Relationship Management (CRM) and Sales
• Excellent Communication skills for building and maintaining customer relations
• Proficient in Analytical Skills for understanding customer data and trends
• Ability to work collaboratively in a team-oriented environment
• Detail-oriented with strong organizational and problem-solving abilities
• Bachelor's degree in Business, Marketing, or a related field is preferred