Customer Expert (Japanese Speaker)

Job Description:

We are looking for a Customer Expert (Japanese Speaker) to join our growing team in Bali! If you have strong Japanese communication skills, excellent English proficiency, and a passion for helping customers, we want to hear from you. In this role, you will support Japanese-speaking customers, provide guidance, resolve inquiries, and deliver excellent customer service while working closely with international teams.

Requirements

• Native or fluent level of Japanese (spoken & written).
• Intermediate English skills are acceptable for this role
• Experience studying or working in a Japanese-speaking environment, or experience communicating with Japanese customers/communities, is a plus!
• Education: minimum Diploma or Bachelor's degree.
• Experience in Customer Service & Contact Center will be highly valued!

Benefits

• Competitive salary package
• International work exposure
• Supportive and multicultural team
• Training and career development opportunities