Drive end-to-end program management for key CB FBS initiatives, ensuring timely execution across multiple stakeholders.
Design and maintain business dashboards to monitor core KPIs including FBS Coverage, ADO, OOS Rate, New SKU Inbound, Seller Retention.
Analyze business performance and identify growth opportunities, operational bottlenecks, and execution gaps through data-driven insights.
Lead weekly/monthly business reviews and prepare management reports for local and regional leadership.
Coordinate cross-functional projects with Business Development, Operations, Warehouse, Product, Marketing, Finance, and Regional teams to improve seller experience and operational efficiency.
Develop business cases, strategic proposals, and presentation materials to support new initiatives and leadership decision-making.
Monitor project milestones, risks, dependencies, and ensure on-time delivery of key business initiatives.
Requirements:
Bachelor's degree or above with 2+ years of experience in account management, business development, e-commerce, sales, or related fields.
Experience managing sellers, merchants, or external partners is preferred.
Strong communication, negotiation, and stakeholder management skills.
Analytical mindset with the ability to use data to identify opportunities and drive actions.
Self-motivated, proactive, and comfortable working in a fast-paced environment.
Strong ownership and problem-solving skills.
Experience in e-commerce fulfillment, logistics, or marketplace operations is a plus.
