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CRM Senior

Shell Infotech


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0-8 Years
a month ago
166 Viewed
0 Applied

Job Description

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.


  1. Manage and maintain Production systems, including to ensure compliancy with internal and external regulations.
  2. Manage the Application Support team.
  3. Collaborates with Scrum Master, Delivery Manager, Development Manager, Business Analyst, System Analyst, Developer, and users to produce software design.
  4. Provides technical design documentation, including but not limited to Functional Specification Document (FSD), Technical Specification Document (TSD), Epic, User Story, and Security Requirement.
  5. Analyzes software defects and provides solution design to fix the defects. Provides testing data and its documentation.


  1. Have bachelor's degree from reputable university with education background from Computer Science/Information Technology, Science & Technology, Business Studies/Management or equivalent.
  2. Have in total at least 8 years experience as System Analyst/Solution Analyst/Technical Analyst in banking industry.
  3. Preferable have at least 5 years experience in the following technologies:
  5. SOAP
  6. Microsoft SQL Server Database and Integration Services (SSIS)
  7. Have experiences in Customer Relationship Management system at least 3 years.
  8. Familiar with the following banking products will be preferable:
  9. CASA
  10. Loan
  11. Deposit Account
  12. Credit Card
  13. Bancassurance
  14. Have strong leadership and team player.
  15. Have excellent communication and interpersonal skills.
  16. Have experience in agile project delivery.
  17. Fluent in using Jira.
  18. Proficiency in written and spoken English.
  19. Proficiency in written and spoken Bahasa Indonesia is preferable.
  20. Commit to work for six (6) to twelve (12) months contract and option to extend if required.
  21. Willing to work outside office hour when needed.
  22. Live in Jabodetabek, Indonesia.


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