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CRM Intern

Fresher
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  • Posted 2 hours ago
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Job Description

  • Assist the CRM team in managing and executing daily CRM campaigns.
  • Prepare and send CRM channel performance reports and analyze results for improvements and optimization (e.g Push notifications, Pop Up Banner & WhatsApp).
  • Copywriting for CRM campaigns; Write and optimize copy for push notifications and other CRM touchpoints.
  • Support customer data analysis for segmentation and personalization of campaigns to boost customer retention and engagement.
  • Ensure customer data quality by assisting in updating and maintaining the CRM database.
  • Generate campaign and copywriting performance reports to evaluate which ones perform best and identify areas for improvement.

Requirement

  • Final-year student or recent graduate in Marketing, Management, Business, Communication, or related fields
  • Familiarity with Microsoft Excel, CRM Tools (e.g Braze, Insider & WhatsApp Blast Platform) & Marketing Automation
  • Strong writing skills. Ability to write engaging, error-free content in various tones and styles, especially for push notifications and short-form messaging
  • Ability to come up with new and exciting ways to engage customers through copy
  • Strong communication skills, both written and verbal
  • Ability to work collaboratively in a team, with analytical thinking and attention to detail
  • High initiative and ability to work in a dynamic environment

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About Company

Job ID: 149786851

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