Corporate Spa Manager

Ini Vie Hospitality is a passionate and innovative team specializing in the hospitality industry. The company provides comprehensive management services for resorts, beach clubs, villa complexes, restaurants, and spas, as well as concept consultation, architecture, and interior design. With a strong focus on guest satisfaction, branding, return on investment, and property maintenance, Ini Vie Hospitality is committed to delivering exceptional experiences. The company is dedicated to maintaining high standards and creating solutions that drive success in every aspect of hospitality.

Ini Vie Hospitality is seeking a full-time Corporate Spa Manager to oversee and manage all aspects of spa operations at its Denpasar location. The role involves supervising daily spa activities, ensuring exceptional customer service, managing staff, overseeing budget planning, and promoting customer satisfaction. The Corporate Spa Manager will also be responsible for maintaining high standards of service, ensuring smooth communication between departments, and developing strategies for continuous improvement.

• Strong expertise in Spa Management, including overseeing operations and maintaining service quality
• Demonstrated ability in Customer Satisfaction and Customer Service to exceed guest expectations
• Experience in Budgeting to manage financial resources effectively and optimize revenue
• Knowledge of Skin Care products, treatments, and current wellness trends
• Leadership and staff management skills, with the ability to motivate and train a team
• Excellent organizational, communication, and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Previous experience in spa or hospitality management is preferred
• Relevant certifications in spa or wellness operations are a plus