Community Outreach Officer (Belu)

Project Background

Climate Resilient WASH Project is a 3.5-year project implemented in Timor Tengah Selatan, Manggarai, and Belu Districts, East Nusa Tenggara (NTT). The project aims to address interconnected challenges related to limited access to safe water and sanitation, poor hygiene practices, stunting, environmentally related diseases, disruption to children's education, and increasing climate risks such as droughts, floods, and landslides. The Project adopts a holistic approach that combines WASH infrastructure improvements with behaviour change, stronger governance, water resource protection, and sustainable management of WASH services.

Position Summary

The Community Outreach Officer will support the implementation of community engagement, mobilization, hygiene promotion, and social and behaviour change activities under this project across three targeted districts in NTT. Reporting to the Community Outreach Specialist, the role will work closely with communities, children and youth, people with disabilities, schools, local government, health facilities, community groups, and other stakeholders to promote meaningful participation, inclusion, ownership, and sustainable WASH practices.

The position will support field-level community outreach, participatory assessments, hygiene promotion, behaviour change initiatives, community feedback and accountability mechanisms, and capacity strengthening for the sustainable management of WASH facilities. The role will also contribute to meaningful youth engagement through the Youth Advisory Panel (YAP) and ensure community perspectives, concerns, feedback, risks, and learning are captured and communicated to the project team.

Location

This role and project will be based in Kabupaten Belu, NTT. Candidates must be authorized to work in Indonesia as visa sponsorship cannot be provided for this role.

Reporting And Supervision

The Community Outreach Officer will report to the Community Outreach Specialist.

Primary Responsibilities

• Effective Community Engagement, Participation and Ownership: Ensure meaningful and inclusive participation of communities, particularly women, children, youth, people with disabilities, and marginalized groups, in WASH planning, implementation, monitoring, and sustainability, while strengthening community ownership of WASH services and facilities.
• Sustainable Hygiene Behaviour Change: Implement community-based hygiene promotion and social and behaviour change activities that enable households, schools, and communities to adopt and sustain safe water, sanitation, and hygiene practices.
• Stakeholder Coordination and Social Inclusion: Maintain effective field-level coordination and relationships with communities, local government, schools, health facilities, community groups, and other stakeholders to ensure WASH interventions are inclusive, responsive, and accessible to diverse community groups.
• Community Accountability and Sustainability of WASH Services: Ensure community feedback, complaints, participatory monitoring, and accountability mechanisms are effectively implemented, while supporting communities and WASH structures to strengthen operation, maintenance, and long-term sustainability of WASH facilities and practices.
• Safeguarding, GEDSI and Quality Field Implementation: Ensure safeguarding, gender equality, disability and social inclusion principles are consistently integrated into community outreach and field activities, with concerns, risks, and emerging issues identified, documented, and appropriately escalated.

Qualifications And Experience

• Bachelor's degree in Public Health, Community Development, WASH, or a related field.
• At least 2 years of relevant experience in community-based WASH, STBM, health, or development projects, preferably in rural areas.
• Experience mobilizing communities, households, schools, and local stakeholders.
• Good understanding of WASH, hygiene promotion, behaviour change, and sustainable WASH services.
• Experience facilitating community meetings, group discussions, awareness sessions, and participatory activities.
• Ability to promote gender equality, disability inclusion, and safeguarding, particularly when working with children and vulnerable groups.
• Ability to work effectively with communities from diverse cultural and social backgrounds.
• Strong communication, facilitation, coordination, and report-writing skills.
• Good computer skills, particularly Microsoft Office.
• Good spoken and written Bahasa Indonesia.
• Ability to work collaboratively with the Community Outreach Specialist and wider project team.

Please follow the link to the full role profile: JD Community Outreach Officer .pdf

HOW TO APPLY:

All information will be treated in the strictest confidence, as we pride ourselves on our professional service. We will contact you as soon as we have reviewed your application.

Only shortlisted candidates will be notified and invited to interview.

Please submit your letter of application and detailed curriculum vitae in English by applying now not later than August, 26th, 2026 to this link:

Community Outreach Specialist (Belu): https://tinyurl.com/CommunityOutreachBelu

Pre-employment checks will be conducted in line with Plan International's Safeguarding Children and Young People (PSHEA) policy.

Yayasan Plan International Indonesia is committed to protecting children's rights and ensuring equal opportunity, non-discrimination, and a culture that promotes gender equality, girls rights, and inclusion.

Please note that Plan International never sends unsolicited emails requesting payment from candidates.