Community Manager

About MEXC

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Key Responsibilities

• Manage and grow MEXC's local communities across Telegram, Discord, and X (Twitter).
• Develop and execute community engagement strategies, including AMAs, campaigns, contests, and giveaways.
• Build relationships with crypto users, KOLs, community ambassadors, and regional leaders.
• Create engaging content to promote MEXC products, trading activities, and marketing campaigns.
• Monitor community sentiment, handle user inquiries, complaints, and escalations.
• Collect user feedback and coordinate with internal teams to improve user experience.
• Track community KPIs, including member growth, engagement, active users, and user conversion.

Requirements

• 3+ years of experience in community management or social media operations.
• Strong understanding of cryptocurrency, blockchain, and centralized exchanges.
• Hands-on experience managing Telegram, Discord, and X communities.
• Experience executing online campaigns, AMAs, and community growth initiatives.
• Strong communication, problem-solving, and interpersonal skills.
• Data-driven mindset with the ability to analyze engagement and growth metrics.
• Fluent in English; additional languages are an advantage.

Why Join Us

At MEXC, we believe people do their best work when they are trusted with real responsibility and given the freedom to grow.

• Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.
• Learning Culture – We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.
• Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.
• Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.
• Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.