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cetta online class

Community Manager

2-4 Years
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  • Posted 21 hours ago
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Job Description

  • Manage and oversee Cetta Virtual Society operations, events, partnerships, and internal/external relationships
  • Build and maintain strategic partnerships with communities, private organizations, and government entities
  • Connect and map talent/resources for Cetta Online Class and vice versa
  • Collaborate with marketing team to design and execute community campaigns and UGC strategies
  • Work with operations team to develop community engagement activities that increase brand loyalty and CLTV
  • Maintain and promote positive company image within communities and general public
  • Manage Cetta Virtual Society social media channels
  • Coordinate with volunteers and community members to organize exclusive member activities (weekly/monthly events)
  • Develop community growth roadmap (member targets, engagement rates, UGC contributions) aligned with company KPIs and OKRs
  • Analyze community data with marketing and data teams to support Cetta Online Class business growth

Minimum Qualifications

  • Bachelor's degree in Communications, Marketing, Education, or a related field.
  • Minimum 2–3 years of experience in community management, online engagement, or social media marketing.
  • Proven track record in organizing and managing at least 15 community events (online/offline), from planning to execution.
  • Demonstrated experience in leading and coordinating a team (minimum 5-10 members), with strong leadership and people management skills.
  • Strong understanding of language learning trends, digital community dynamics, and engagement strategies.
  • Passion for languages and a genuine interest in fostering a supportive learning environment.
  • Excellent communication, interpersonal, and conflict-resolution skills.
  • Strong organizational and time management abilities; able to work independently and manage multiple projects simultaneously.
  • Proficient in social media management tools, community platforms, and online collaboration tools (e.g., Discord, Trello, Notion, etc.).
  • Data-driven mindset with the ability to analyze community metrics and translate insights into action plans.
  • Proven record of establishing partnerships with external communities, influencers, or organizations to grow engagement.
  • Creative, proactive, and adaptable to a fast-paced startup environment.
  • Based in Jabodetabek area

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About Company

Job ID: 147180705

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