Community Engagement (Semarang)

Company Description Valdo Inc. is a leading Integrated Six Sigma Managed Service Company that delivers high-value services to businesses seeking to optimize performance. The company focuses on helping clients manage and reengineer business processes using appropriate technologies to maximize revenue, control costs, and mitigate risks. Valdo Inc. offers solutions in Business Process Management, People Managed Service, Infrastructure Managed Service, and Technology Outsourcing. The organization also supports Customer Relationship Management, Strategic Customer Experience Management, Business Process Redesign and Reengineering, and System Development and Implementation. Team members join a dynamic environment committed to process excellence and innovative service delivery.
Role Description The Community Engagement (Semarang) role is a contract, on-site position based in Semarang. The role involves building and maintaining strong relationships with local communities, partners, and stakeholders to support Valdo Inc.s initiatives. Daily activities include organizing and attending community events, gathering feedback, and promoting programs that enhance customer and community experiences. The individual will coordinate with internal teams to communicate community needs, respond to inquiries, and support customer service activities. This role requires active presence in the community, consistent outreach, and clear documentation of engagement efforts.
Qualifications

• Candidates should possess strong Community Engagement and Community Management skills to plan, execute, and evaluate local initiatives.
• Candidates should possess excellent Interpersonal Skills and Communication skills to interact effectively with diverse community members and internal teams.
• Candidates should possess solid Customer Service skills to respond to inquiries, address concerns, and support a positive community experience.
• Candidates should possess organizational and time management skills to handle multiple activities and events in an on-site environment.
• Experience in community outreach, grassroots initiatives, or customer-facing roles is beneficial.
• Ability to work independently, collaborate with cross-functional teams, and adapt to changing community needs.
• Familiarity with basic reporting, documentation, and use of digital tools (e.g., email, spreadsheets, messaging platforms) is an advantage.
• A relevant educational background or equivalent practical experience in community development, communications, or related fields is preferred.