Develop and execute follow-up strategies for accounts with outstanding balances, while monitoring accounts receivable (AR) aging to ensure timely collection.
Prepare and analyze AR and collection reports, including collection realization, aging, and outstanding balances, for management review.
Coordinate the allocation of follow-up activities within the team and oversee the reconciliation of customer payments against AR records.
Follow up on overdue accounts through online communication, offline channels, and site visits, and regularly update payment and collection statuses in the system.
Communicate billing and outstanding balance information to customers and provide guidance on available payment methods and settlement options.
Job Qualifications
Bachelor's degree in Accounting, Finance, or a related field.
Minimum of 2 years of experience in collections and/or accounts receivable, including supervisory experience.
Strong understanding of AR management, collection strategies, and financial reporting.
Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint, and familiar with relevant collection or reporting systems.
