Collection Officer

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Collection Officer

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Job Description:

• Ensuring that all invoices are monitored, customers are contacted in a timely manner
• Working closely with Finance, Commercial, Backoffice, Sales and Operations team on the missing documents and/or rectification issues, contract arrangement and or any disputes etc. in order to facilitate the collection.
• Preparing and managing Collection related reports
• Liaising with external lawyer and debt collection agency for specific customer accounts.
• Providing contract, billing, and collection documents to Credit Control Manager on proceeding with legal action against the customers
• Ensures compliance according to statutory and company regulations.
• Any other tasks assigned by Line Manager

Job Requirements:

• Bachelor's Degree in Finance, Accounting or business administration
• 2-3 years in credit control area with experience with debt collection
• Excellent negotiation skill, Microsoft Office and SAP knowledge is a plus
• Leadership skills, people management skills, excellent communication skills
• Operational command of the English language (listening, reading, speaking and writing)
• Problem-solver, proactive and resilient